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Aurora Monet's Studio

How Custom Orders Work

Thank you for considering a custom painting! Here’s how the process works so you know exactly what to expect:


1. Place Your Order (50% Deposit)

Purchase the Custom Painting listing to reserve your spot. This deposit allows me to begin your artwork. It is non-refundable and goes toward your final total.


2. Email Your Request

After checkout, email me at [[email protected]] with:

> Your reference photo(s)

> A brief description of your idea

> Size and any color/style preferences (See Listing Photo(s)



3. Receive Progress Updates

I’ll send 3 photos during the process:

✔ Start sketch

✔ Midway painting

✔ Final piece before shipping


Your feedback is welcome at each stage!



4. Pay Remaining Balance

Once the painting is complete and approved, I will send you a Stripe invoice for the remaining 50% balance.

This payment will be processed through Stripe (via credit/debit card).


5. Shipping & Delivery

Once the final payment is received, I’ll carefully package your custom painting and ship it via USPS Priority Mail.
For added security, signature confirmation will be required upon delivery. You’ll receive tracking information and an estimated delivery date via email.


💳 Final Payment ( Completed via Stripe)


This is for the remaining balance of your custom painting. After the final image is approved, you will receive a Stripe invoice to complete the payment.

Once payment is received, I will carefully package and ship your artwork. You'll receive a tracking number and estimated delivery time via email.


Thank you so much for trusting me with your vision!